Component
Chimneys & stoves problems
Choose the symptom that looks closest to what you can see.
How Can I Tell if My Wood Burner Door Rope Seal Is Worn or Leaking?For a stove door gasket/rope seal that looks flattened, frayed, loose or no longer seems to seal evenly around the firebox door.→Why Does My Chimney or Wood Burner Smell Strongly of Tar or Creosote?For a strong tarry, smoky or creosote-like smell from a stove, fireplace or chimney, especially when the appliance is cold or during damp weather.→Why Does My Wood Burner Fire Keep Going Out or Refuse to Stay Lit?For a wood-burning or multifuel stove that lights initially but repeatedly dies, smoulders or will not establish a stable fire.→Why Does My Wood Burner Glass Turn Black So Quickly?For stove glass that becomes heavily blackened with soot shortly after cleaning or after only one or two fires.→Why Is Smoke Coming Into the Room From My Wood Burner or Fireplace?For smoke spilling into the room from a wood-burning stove, multifuel stove or open fireplace during lighting, refuelling or normal burning.→